# Create Production Error

### 📖 Google Play Store Publishing Guide for VPN App (IKEv2)

When publishing your VPN app to the Google Play Store, you may encounter issues related to permissions and Google’s policies. Below are the most common issues and their solutions.

<figure><img src="https://2204777889-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2jD9ADMI5G50ySTeB12E%2Fuploads%2FYLIwND0twefiijLPhRrx%2FScreenshot%202025-08-02%20at%204.28.04%E2%80%AFPM.png?alt=media&#x26;token=0cb8ee4b-da1c-481a-a4dd-fe30b3a9e4ce" alt=""><figcaption></figcaption></figure>

***

#### 1. 🛑 Sensitive Permissions Issue

**Problem:**\
Google Play rejects apps that request **Sensitive Permissions** (like VPN, location, or background services) without proper justification.

**Solution:**

* In your **Play Console**, fill out the **Permissions Declaration Form**.
* Justify why the app needs VPN permission (e.g., "App provides VPN functionality based on the IKEv2 protocol for secure browsing and privacy").
* Add a clear explanation in your **App’s Privacy Policy**.
* Host the Privacy Policy on your website and link it inside the app and in the Play Store listing.

<figure><img src="https://2204777889-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2jD9ADMI5G50ySTeB12E%2Fuploads%2FvAkbH6kcgxhFfb44PS9c%2FScreenshot%202025-08-30%20at%2012.29.49%E2%80%AFAM.png?alt=media&#x26;token=fcb92e6f-0d65-463e-892b-cd501a1d6b2f" alt=""><figcaption></figcaption></figure>

***

#### 2. ⚡ Foreground Permission Use (Background VPN Services)

**Problem:**\
Google Play requires apps running background VPN services to show a **foreground notification**, otherwise the app may be rejected.

**Solution:**

* Always use a **Foreground Service** when VPN is active.
* Create a vpn app screen recording and upload in youtube and past the link.
* Add explanation in the **Data Safety section**:

  > "My app is a VPN service that provides secure and private internet access using the Ikev2 protocol. The FOREGROUND\_SERVICE\_SPECIAL\_USE permission is required because the VPN service operates as a foreground process to maintain a stable and uninterrupted connection.
  >
  > Why the task must start immediately and cannot be paused or restarted: A VPN service must establish and maintain an active tunnel at all times to ensure continuous encryption and protection of user traffic.
  >
  > If the service is paused or restarted, users may experience sudden disconnections, exposing their data to potential security risks.
  >
  > Many users rely on the VPN for privacy and security while performing sensitive tasks such as online banking, accessing restricted content, or maintaining anonymity.
  >
  > The nature of VPN protocols requires persistent connectivity, and stopping the service could lead to disruptions in network communication.
  >
  > To demonstrate our app's functionality, we have attached a YouTube video showcasing how the VPN operates and why foreground service is essential."

<figure><img src="https://2204777889-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2jD9ADMI5G50ySTeB12E%2Fuploads%2FAQvp5ZnsCFEk5KmvWler%2FScreenshot%202025-08-30%20at%2012.27.17%E2%80%AFAM.png?alt=media&#x26;token=ff889c19-3d23-4092-b147-0fb54665d1ee" alt=""><figcaption></figcaption></figure>

***

#### 3. 🖼️ Photo & Video Permission Use

**Problem:**\
Google Play often flags `READ_MEDIA_IMAGES` / `READ_MEDIA_VIDEO` permissions if not properly declared.

**Solution:**

* Read media images

  > "My VPN, does not directly use the READ\_MEDIA\_IMAGES permission. However, this permission may be requested by third-party libraries or SDKs used within our app."
* Read media video

  > "My VPN, does not directly use the READ\_MEDIA\_VIDEO permission. However, this permission may be requested by third-party libraries or SDKs used within our app."

<figure><img src="https://2204777889-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2jD9ADMI5G50ySTeB12E%2Fuploads%2FWtovXCLtO7YeP9V77aBX%2FScreenshot%202025-08-02%20at%204.45.20%E2%80%AFPM.png?alt=media&#x26;token=bce77e60-fdb2-43e1-866c-01e2962c081d" alt=""><figcaption></figcaption></figure>

***


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